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"Serving Our Community with Dignity and Compassion"

The Northcrest Care Centre mission statement reflects the importance of 'serving' rather than simply performing tasks and meeting needs.  The community we serve extends not only to our residents and their families but also to our staff, volunteers, key partners, vendors and our community at large.  We recognize the importance of providing our services with compassion and in a way that protects the dignity of others.

We will succeed at innovation in geriatric care in British Columbia and continuously improve key elements of our operation.  We will pioneer new services in our field and our name will be known for embracing excellence and stretching the boundaries.  We will be a geriatric complex care facility that is officially recognized as the Employer of Choice within the field of geriatric care.  We will exemplify appreciation and celebration of individuals worth and foster life-enhancing opportunities to our residents and families. We will create a sense of belonging and celebrate life... Northcrest Care Centre will come to mean "Welcome Home".

Northcrest Care Centre will work towards attainment of our vision by maintaining awareness of trends, services and products that better support our 'community'.  The importance of responding to the changing needs of the community culture is recognized and we will strive to position Northcrest Care Centre as a place of learning that employees will select for growth and development of their professional lives. We will work to implement innovative practices in geriatrics and to be recognized for leading practices that we have developed. We will work diligently to become an organization that 'lives' its vision, known for the care, service and support we provide to our residents.

Northcrest Care Centre is committed to providing care for our residents and support for their families.

This will be achieved through: Ethical practice, A culture of respect,
A spirit of collaboration and Strengthening of community.

It will be done with: Honesty, integrity, and accountable decision making.

There will be a commitment to: Safety, learning, innovation and continuous development.


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